SoloProtect Product Overview

Keep Your Lone workers safe with Security Central!

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Keep Your Lone Workers Safe

When wearing the SoloProtect ID, your associates can have peace of mind knowing even if they are by themselves, they are protected. The SoloProtect ID is an ID badge, and a central station in one! With features such as red alert and status check, reaching a live person is possible at any time! The SoloProtect ID is customizable to ANY industry, such as Healthcare, Real Estate, Traffic and Transit, Utilities, Education, and countless more!

With built in Geo-location, two-way voice, and voice recording, your lone worker is able to be located anywhere, at any time. Using the cellular network this ID badge can quickly transmit information that is crucial during any dangerous situation.

The amazing benefits the SoloProtect ID provide are not limited to industrial workplaces! College campuses often use a college ID for their students to access virtually anything the school provides. These students equipped with a soloprotect could use their college ID to ensure their protection on and off the campus! Some schools use emergency call box systems for students in the case of an emergency, unfortunately this requires the student to be near a station when an emergency presents itself. With the SoloProtect ID a student is protected at every moment, and at any location, without the need to seek out an emergency call box.

Workplace violence is a reality, and 'Incapacitation' situations in the field do arise. The threat of danger is real to your employees, and this responsibility weighs heavily, putting workers at risk and business reputation at stake as well as creating the possibility of legal issues and compensation costs. Eliminate these risks with the SoloProtect ID powered by Security Central!

Monitored by Security Central

The best lone worker technology, backed by the best central station.

During a red alert situation (when the red alert button is pressed) the SoloProtect ID connects to our central station. Our highly trained operators will receive audio recording of what is happening and take necessary action to protect the associate. Many options are available from dispatching authorities to contacting a superior.

Using the status check feature, your associate can record a brief message relaying information such as location and time, or which location they are proceeding to. These messages are recorded and stored and are available at any time to our central station.

Incapacitation Detection & Rip-Alarm

With available Incapacitation Detection the SoloProtect ID can automatically contact our central station in the event of a potentially life threatening accident.

Using incapacitation technology, the SoloProtect ID can detect when a person has fell and is unresponsive. When an incapacitation event has been detected, the SoloProtect Id will directly contact Security Central by built-in two-way voice. An operator will be able to speak through the device to the associate, receive the associate's location, and then can take appropriate action to ensure the associate's safety.

When the ID is worn with the lanyard, a magnetic clip is integrated into the lanyard that when separated from the badge (ripped off the body) will instantly generate a red alert and contact our central station. This break-away feature is essential to ensure your associates safety!

Consider the following statistics:

Nearly 3 million nonfatal workplace injuries and illnesses were reported in 2016, with more than 30% involving days away from work, job transfer or restriction. - Bureau of Labor Statistics
5,190 workers lost their lives on the job in 2016- on average, more than 99 a week or nearly 14 deaths every single day. - OSHA
Construction's "Fatal Four": Out of 4,693 worker fatalities in private industry in 2016, 991 or 21.1% were in construction. The leading causes of private sector worker deaths (excluding highway collisions) in the construction industry were falls, followed by struck by object, electrocution, and caught-in/between. These "Fatal Four" were responsible for more than half (63.7%)- OSHA

Completely Customizable

Action Buttons

Buttons featured in behind the ID badge container are completely customizable to your specific needs! Security Central can cater these action buttons to do whatever works best for your situation.

There are many different options that can be programmed for the action buttons on the SoloProtect. One button could be programmed to instantly reach someone within your organization. Additionally, a button may be programmed to connect directly to an operator at Security Central; for example, if an associate would prefer a person on the line while they walk to their vehicle. Let us know how we can customize these action buttons to best serve your organization!

Real world Applications


Home healthcare services help others who are disabled, chronically ill or cognitively impaired. Associates spend the majority of their time alone with just one other person and any visitors that they may have. This, surprisingly, can put them at a high social risk, requiring lone worker protection. For example, home health care workers are often at risk of verbal or physical assault not from the patients themselves but from patient family members and caregivers as well as the general public they may come into contact with in transit to their patient’s home. A potential assailant may be acting under the assumption that a home health nurse is carrying prescription drugs with them on a job or may simply notice the worker has a definite routine and views them as an easy target for robbery or worse.

One of the more well-known cases occurred in January of 2012 when five men kidnapped and sexually assaulted a 53-year-old home healthcare nurse as she was preparing to visit a patient. This heightened an already growing fear for safety among healthcare nurses everywhere, as it pointed out their greatest fear: that this type of crime could happen anywhere. Use of lone worker safety solutions can largely help to mitigate situations like this.

Real Estate Agents

Those in real estate often show properties alone, putting themselves in a compromising position and at a social risk. In fact, the term “lone worker” was first coined in 1986 after the disappearance of a London, UK based real estate agent during work hours, Suzy Lamplugh. Suzy disappeared the day that she was called in for an appointment to show a potential client a property that was for sale. She was never found and was legally declared dead in 1993. It was her parents who brought the idea of lone worker safety into light by establishing the Suzy Lamplugh Trust to raise awareness about personal safety. Although spurred by a horrible tragedy, the Suzy Lamplugh Trust has allowed for the safety of many lone workers by suggesting precautions and preventative measures

According to United States Department of Labor’s Bureau of Labor Statistics, in a three-year period from 2013 to 2016, there have been a total of 310 work-related fatalities in the Real Estate and Rental and Leasing sector (NAICS Codes 531, 532, 533). This shows how truly important a lone worker safety prevention tactic can be, especially when it comes down to life or death situations

Traffic and Transit Industry

According to the United States Department of Labor Bureau of Labor Statistics, just between the years of 2013 and 2016, there were 297 reported work-related fatalities in the Transit and Ground Passenger Transportation sector. This industry is experiencing far too much preventable danger. Having a SoloProtect ID from Security Central can help solve this problem!

Many traffic and transit workers work during odd hours, resulting in less supervision and their facing more risk due to isolation than someone else who works the normal 9 to 5. In a tragic instance, a Scottsdale cab driver was attacked and later suffered fatal injuries after witnessing a fight between and a man and his girlfriend at 2:10 am. Because of the time of night, no one was around to witness the incident, to potentially help de-escalate the situation or to simply provide help to the driver after the attack. This raises the question- if anything were to happen during your employee’s late night or early morning shift, how long would it be before you or someone in the company became aware of it?

Utility Workers

As of April 2018, there were approximately 555 thousand Americans who work within the utilities sector (Bureau of Labor Statistics). This sector includes all of the following segments:

• Electric power
• Natural gas
• Steam supply
• Water supply
• Sewage removal

Meter readers sometimes go into backyards unbeknownst to the customer or to a customer’s dog. In some instances, this can catch the customer and/or their backyard pets off-guard and cause them to go on the defense, putting the worker in danger. Another definite risk that meter readers face is harsh weather, such as extreme cold or heat, leading to the risk of heat stroke and other related health issues. Many companies in this industry currently track the company vehicle and may even rely on that for location purposes in safety incidents. If an employee is reading meters and parks his truck well down the street as he walks from house to house and suffers from heat stroke or heart attack some distance away from his vehicle, or is attacked somewhere away from his vehicle, tracking the company truck won’t be much help with finding him.

Many utility workers also work at plants, for instance, water treatment plants. These plants are often remotely located and very sparsely staffed. If one of your employees had an accident in a remote area of the facility and were without their cell phone, how long would it be before you or someone else knew something was wrong? How long would it take to get them the help they needed?


Unfortunately, the amount of work place violence and fatalities within the education sector has progressively increased over the past several years. The education industry includes all of the following:

• Elementary and Secondary Schools (NAICS 611100)
• Junior Colleges (NAICS 611200)
• Colleges, Universities and Professional Schools (NAICS 611300)
• Business Schools and Computer Management Training (NAICS 611400)
• Technical and Trade Schools (NAICS 611500)
• Other Schools and Instruction (NAICS 611600)
• Educational Support Services (NAICS 611700)

Those in education, and specifically teachers or lab technicians who are often alone with students are in an environment with a need for lone worker safety measures to be put in place. Teachers run the risk of students getting upset for an array of reasons, including rules put in place, punishments, grades and more predominantly, personal issues outside of what is going on in the classroom. An example of this happened recently when a ninth grader at John F. Kennedy High School in Paterson, NJ attacked a teacher after his cell phone was confiscated. Fortunately, in this case, the teacher ended up okay, but that is not always the case. An item of note from this story is that the teacher did not fight back, afraid of losing his job. With a lone worker safety protection device like SoloProtect ID, once the teacher raised an alert, the remainder of the incident would be audibly recorded, removing the question of what really happened with He-Said, She-Said scenarios.

Our monitoring center digitally records, date and time stamps each distress call (Activated red alert) and stores the recording indefinitely should our client company need to request for future use. Even teachers who teach younger students aren’t without risk. A Texas second grade teacher was treated for a concussion, rib pain and multiple contusions after being attacked by a student and unable to fight back. Furthermore, since no appropriate action was taken after the attack, the teacher suffered yet another attack by the same student just four months later. This shows that those often not thought of as typical ‘lone workers’ are not exempt from possible, and sometimes even repeat, danger