When a Red-Alert is raised (by rip-alarm or pressing red-alert) the device creates a live audio connection to Security Central. This combined with your location helps our operators assess the situation and alert authorities. Audio is also recorded and stored
for future use if needed.
When using Chaperone mode or when an Incapacitation alarm is raised, the device will make a direct two-way audio connection with Security Central, where you can speak directly with an operator.
Incapacitation Detection & Rip-Alarm
With available Incapacitation Detection the SoloProtect ID will automatically contact our central station in the event of a potentially life threatening accident.
Incapacitation detection is defined as a major change in device orientation, followed by a stationary period (such as a fall resulting in unconsciousness).
When an incapacitation event has been detected, the SoloProtectID will directly contact Security
Central via two-way voice. An operator will be able to speak through the device to the associate, receive their location, and then can take appropriate action to ensure the associate's safety.
When worn with the available lanyard, a magnetic clip is integrated into the device, when separated from the badge(ripped off the person). The device will instantly generate a red alert and contact our
central station. This break-away feature is essential in a situation where the assailant may try to remove the badge.
*Incapacitation detection is available on a case-by-case basis.
The three buttons located underneath the ID badge have 2 customizable features.
Buttons 1 & 3 Customizable check-in feature- Button one starts the timer, and is used to "check-in" for the allotted time, failure to check in will result in contact to the central station.
Button 2 Chaperone Mode- Pressing this button results in a direct two-way voice call to our central station. For example, using chaperone mode to speak with an operator until you reach your vehicle walking alone at night.
Rear of the device:
Device will show all available data such as battery, signal strength, and device temperature and will also share this info with Security Central.
Yellow Alert allows you to leave a short message. This allowing the user to provide valuable background information about where
they are, the activities being carried out, and any apparent or potential risks
This button raises a red alert, the device will immediately start a direct one-way line of communication to Security Central along with your location. Subtle "Heartbeat" vibrations let the user know they are connected.
Our operators assess the situation and take necessary action.
Real world Applications
Associates spend the majority of their time alone with just one other person and any visitors that they may have. For example, home health care workers are often at risk of verbal or physical assault not from the patients themselves but from patient
family members and caregivers as well as the general public they may come into contact with in transit to their patient’s home. A potential assailant may assume
that a home health nurse is carrying prescription drugs with them or may simply notice the worker has a
routine and views them as an easy target.
One of the more well-known cases occurred in January of 2012 when five men kidnapped and sexually assaulted a 53-year-old home healthcare nurse as she was
preparing to visit a patient. This heightened an already growing fear for safety among healthcare nurses everywhere, as it pointed out their greatest fear:
that this type of crime could happen anywhere. Use of lone worker safety solutions can largely help to mitigate situations like this.
Real Estate Agents
Those in real estate often show properties alone. In fact, the term “lone worker” was first coined in 1986 after the disappearance of a London, UK based real estate agent during work hours, Suzy Lamplugh. Suzy disappeared the day
that she was called in for an appointment to show a potential client a property that was for sale. She was never found and was legally declared dead
in 1993. It was her parents who brought the idea of lone worker safety into light by establishing the Suzy Lamplugh Trust to raise awareness about
According to United States Department of Labor’s Bureau of Labor Statistics, in a three-year period from 2013 to 2016, there have been a total of
310 work-related fatalities in the Real
Estate and Rental and Leasing sector (NAICS Codes 531, 532, 533). This shows how truly important a lone worker safety prevention tactic can be, especially when it comes down to life or death situations.
Traffic and Transit Industry
According to the United States Department of Labor Bureau of Labor Statistics, just between the years of 2013 and 2016, there were
297 reported work-related fatalities in the Transit and Ground Passenger Transportation sector.
Many traffic and transit workers work during odd hours, resulting in less supervision and their facing more risk due to isolation than someone else who works the normal 9 to 5.
In a tragic instance, a Scottsdale cab driver was attacked and later
suffered fatal injuries after witnessing a fight between and a man and his girlfriend at 2:10 am. This raises the question- if anything were to happen during your employee’s late night or early morning shift,
how long would it be before you or someone in the company became aware of it?
As of April 2018, there were approximately 555 thousand Americans who work within the utilities sector
(Bureau of Labor Statistics).
This sector includes all of the following segments:
• Electric power • Natural gas • Steam supply • Water supply • Sewage removal
Meter readers often go into backyards unbeknownst to the customer or to a customer’s dog. In some instances, this can catch the customer and/or their backyard pets off-guard
and cause them to go on the defense, putting the worker in danger. Another definite risk that meter readers face is harsh weather, such as extreme cold or heat, leading to the
risk of heat stroke and other related health issues. Many companies in this industry currently track the company vehicle and may even rely on that for location purposes in safety incidents.
If an employee is reading meters and parks his truck well down the street as he walks from house to house and suffers from heat stroke or heart attack some distance
away from his vehicle, or is attacked somewhere away from his vehicle, tracking the company truck won’t be much help with finding him.
Many utility workers also work at plants. These plants are often remotely located and very sparsely staffed.
If one of your employees had an accident in a remote area of the facility and were without their cell phone, how long would it be before you or someone
else knew something was wrong? How long would it take to get them the help they needed?
Those in education, and specifically teachers or lab technicians who are often alone with students are in an environment with a need for lone worker safety measures to be put in place.
Teachers run the risk of students getting upset for an array of reasons. An example of this is when a ninth grader at John F. Kennedy High School in Paterson, NJ
attacked a teacher after his cell phone was confiscated. Fortunately, in this case, the teacher ended up okay, but that is not always the case. With a lone worker safety protection device like SoloProtect ID,
once the teacher raised an alert, the remainder of the incident would be audibly recorded,
removing the question of what really happened with He-Said, She-Said scenarios.
Even teachers who teach younger students aren’t without risk. A Texas second grade teacher was treated for a concussion, rib pain and multiple contusions
after being attacked by a student
and unable to fight back. Furthermore, since no appropriate action was taken after the attack, the teacher suffered yet another attack by the
same student just four months later. This shows that those often not thought of as typical ‘lone workers’ are not exempt from possible, and sometimes even repeat, danger